Best Possible Methods to Settle Crash Com Error in QuickBooks Desktop

 

Are you finding trouble while trying to open, work or send forms in the QuickBooks Desktop Application? If yes, then no worries your search ends up here. Well, QuickBooks is one of the leading accounting software used to manage different financial records. But just like other software, it is also prone to certain errors and the most popular one is Crash Com Error in QuickBooks Desktop which usually emerges when Microsoft comes up with some changes or updates and pops up the error message on your display stating: “
Crash Com Error.” Losing your unsaved data and missing company files both are the most encountered reasons for the same. With the help of this blog, we’ll make you understand how to get over this frustrating error with a few simple steps. 

Crash Com Error in QuickBooks Desktop: A Detailed Overview 

QuickBooks Crash Com error is one such common error that occurs when users try to send emails, invoices, paystubs, transactions, or reports. It might be quite annoying to make all the changes in a receipt or invoice and not be able to send that to your client. When Microsoft releases some new updates then this kind of error may be encountered. Due to this error, you accidentally lose any unsaved information or company data which might be probably risky for your business growth. 

Reasons why you come across Crash Com error in QuickBooks Desktop!

Losing unsaved company data can be one of the most apparent reasons for this crash com error, However, there are other multiple factors that might contribute to this kind of issue in QuickBooks Desktop, a few common ones are highlighted below:

1. If synchronization fails with Windows or other components, you may trigger Crash com errors.

2. You are most likely to encounter this error due to incomplete or improper installation of QuickBooks accounting software.

3. While working with QuickBooks, you’ve mistakenly deleted some important QB-related files.

4. A firewall or antivirus might be restricting the functionalities of QuickBooks Desktop.

5. Virus or malware infection can also lead to QuickBooks Crash Com error. 

6. Corrupted Windows files may cause a similar issue. 

7. Another reason is missing Windows and QuickBooks components.

8. Damaged or lost Windows and MS Office components are the most possible reason for such an issue.

9. When QuickBooks software fails to connect with the Email service or client, it instigates a Crash Com error. 

When does the user detect Crash Com Error in QuickBooks Desktop?

No doubt, there can be a couple of instances when you can stumble upon the crash com error, let’s have a look at the scenarios listed below: 

• While opening a report in QuickBooks, this error can be seen. 

• While attaching any document or file. 

• At the time of emailing or opening the invoices. 

• Also, when you try to save something in QuickBooks. 

• While attempting to open the check register. 

• When you attach any document with QuickBooks. 

How to deal with Crash Com Error in QuickBooks Desktop?

If you don’t fix this issue, you may be lost your essential business data. Hence, it’s important to root it out at the earliest. Below, we’ve provided some effective troubleshooting fixations that will surely help you to overcome the error without making so many attempts. Let’s see how:

Troubleshooting Step 1: Add a Window Admin User 

1. To start off, you have to create a Windows user with admin rights. 

2. Now, tap on the Windows Start menu and then select the All Programs option. 

3. Once the Windows small business server opens, choose Windows SBC console. 

4. Afterward, hover over Users and Groups and then click on Add a new user account.

5. The next step is to enter the user info, then you must follow the Add a new user account wizard.

6. Moving ahead, you need to provide the New user admin rights.

7. When you’re ready, hit the Finish tab.

8. Then sign in to Windows with the new user.

9. Finally, open the QuickBooks software once again.

Troubleshooting Step 2: Toggle Mail Settings 

1. In the inception, navigate to the Control Panel and then click on the User Account. 

2. Next, choose the Mail option and then tap on Microsoft Outlook. 

3. Hover over the Profile option and select Show Profile. 

4. After this, hit the Outlook icon. 

5. If the Always use this profile option is already chosen, make sure to select the Prompt for a profile to be used option and then press the Apply button.

6. Furthermore, opt for Always use this profile option. 

7. At last, click Apply and then hit the OK tab. 

Troubleshooting Step 3: Update QuickBooks to the latest release

1. The very first step is to open the QuickBooks application and go to the Help menu then select the Update QuickBooks option. 

2. Now, tap on Update Now and then select the Reset Updates checkbox to clear all previous update downloads. 

3. You must click the Get Updates option to start the download process.

4. Once the download is completed successfully, try to restart the QuickBooks application. 

5. To begin the installation, you need to accept the terms and conditions. 

Troubleshooting Step 4: Run QuickBooks in the Compatibility Mode

1. Initially, hit right-click on the QuickBooks Desktop icon and then select the Properties option. 

2. Now, select Run this program in compatibility mode for on the compatibility tab.

3. You must choose Windows 7 from the dropdown menu. 

4. Thereafter, hit the Run this program as an administrator checkbox.

5. In the end, click Apply and then press the OK button. 

Troubleshooting Step 5: Update Mircosoft Outlook

1. To begin with, navigate to the File menu in MS Outlook. 

2. Now, choose the office account and then select Update options. 

3. The final step is to click on the Update Now tab.  

Troubleshooting Step 6: Connect an email account to Microsoft Outlook

1. First of all, hover over the File menu in Microsoft Outlook. 

2. Now, click on Info and then Add Account to begin setup.

3. You need to type the email address you’d like to add and then press Next. 

4. Afterward, wait for Microsoft Outlook to choose the server and then tap on Connect. 

5. You’re required to enter the password you use for the email address and then hit the OK tab.

6. Eventually, press OK to finalize the setup process. 

If QuickBooks is not able to locate Microsoft Outlook, try to perform the following steps to check if it is one of the email options:

1. Open QuickBooks Desktop software in the first place. 

2. Next, navigate to the Edit option and then select Preferences.

3. You must click on the Send Forms icon. 

4. Once done, hit the My Preferences tab. It is to be noted that if you still can’t spot Microsoft Outlook then you’ll have to restart the system and repair QuickBooks Desktop. You might also need to make a new Windows user profile. 

Troubleshooting Step 7: Set up Microsoft Outlook as the default mail app

1. In the beginning, go to the Control Panel and then select Programs. 

2. Now, click on the Default Programs option. 

3. Choose to set your default programs and later on hit the Mail icon. 

4. After this, tap on Outlook to end the process. 

Troubleshooting Step 8: Create a new Microsoft Outlook email profile 

1. You’re required to exit Microsoft Outlook in the very beginning. 

2. Now, head to the Control Panel and then click on User Account. 

3. Choose the Mail option later on. 

4. Under the Mail setup window, select Show Profiles and then hit Add. 

5. Thereafter, enter your name in the Provide Name field. 

6. You need to press OK. 

7. Follow the instructions displayed on your screen to add an email account. 

8. And lastly, tap on Apply and then hit the OK tab. It is to be noted that this won’t remove the existing Outlook profile.

Troubleshooting Step 9: Configure QuickBooks firewall and security exceptions

1. You first need to Add QuickBooks firewall exceptions to the QuickBooks communication funnel.

2. After this, configure the QuickBooks process and then port exceptions in the system security software according to the directions given in the user manual.

3. Now, restart your system and reassure the settings.

4. At the end of this step, you will have access to another report or a form and then make an attempt to email it to check if the crash com error continues to bother you.

Troubleshooting Step 10: QuickBooks desktop and company file fine-tuning

1. The initial step is to open and update QuickBooks to its latest version.

2. Next, try to Update QuickBooks manually if you bump into any update errors.

3. Afterward, you need to open and Verify the QuickBooks company file to check the integrity of the company file data.

4. Moving further, open the item on which the QuickBooks crash com error was experienced then try to email it. 

5. To finish, open some other report or a form and then try to email it to check if the error still persists or not.

Winding-up!

Hopefully, you’re able to rectify Crash Com Error in QuickBooks Desktop after implementing the steps presented here. This error is all about losing your unsaved business data and preventing you from emailing or opening invoices. However, if you get stuck with the error in meanwhile and don’t know what to do then immediately contact our QuickBooks Support Team to get your problem fixed without any hassle. 

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